Do you have a Part 107 (Drone) License and Business Insurance?

 

Yes, we hold a valid Part 107 drone license, ensuring we meet all FAA regulations for commercial drone operations. We also carry General Liability insurance to cover our drone and ground activities, providing peace of mind and safety for all our projects. If you need us to send a certificate of insurance, we're more than happy to help.

 

What services do you offer?

 

We offer a range of services that help brand storytelling, including video production, photo shoots, drone footage/pictures, video and photo editing, scriptwriting, storyboarding, and creative consulting. We cater to various formats, such as strategic organic social media content, promotional content, ads/commercials, corporate videos, social media content, and more.

 

How do you determine pricing, and what factors influence the cost?

 

Pricing is based on several factors, including the client impact, project’s complexity, length, required equipment, and post-production needs. We work with clients to fit their investment funding level while delivering results. Depending on the scope of work and retainer length, our projects could range anywhere from $300–$50K.

 

Do you accept NET 30 payment?

 

We do not. Our standard practice is to collect a 50% partially-refundable retainer before pre-production and the final payment of the other 50% before deliverables are delivered.

 

What is your typical turnaround time for projects?

 

Turnaround time varies depending on the project's scope. Typically, for smaller projects, we can deliver within 1–2 weeks, while larger projects may take 4–6 weeks. We always discuss timelines upfront to set clear expectations.

 

How do you handle unexpected challenges or changes during a project?

 

We understand that changes and challenges can arise. We maintain flexibility and open communication to address issues promptly. Our goal is to find solutions that keep the project on track and meet client expectations.

 

How do you handle copyright, licensing, and legal considerations in your videos?

 

We take legal considerations seriously and ensure all music, images, and footage used in our videos are properly licensed. We own all of the rights to every piece of content we produce.

 

Do you offer packages or discounts for multiple projects or ongoing work?

 

Yes, we offer discounted rates for clients committing to multiple projects or a long-term retainer agreement. This can provide cost savings and streamline the process for ongoing content needs.

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What measures do you take to protect client data and project confidentiality?

 

We prioritize client confidentiality and have protocols in place to protect data. This includes secure storage of files and non-disclosure agreements (NDAs) where necessary to protect sensitive information.

 

How do you handle revisions and feedback during the editing process?

 

We encourage feedback throughout the process and include a set number of revisions in our agreements if the need arises (Usually 2–3). We aim to ensure your satisfaction with the final product and are flexible with revisions within the agreed scope.